OOCL Awarded the “Top Ranked Carrier 2011” by AgTC

Orient Overseas Container Line Ltd. (OOCL) is proud to announce that OOCL has been awarded the “Top Ranked Carrier 2011” in the Annual Ocean Carrier Performance Survey

conducted by the Agricultural Transportation Coalition (AgTC), a leading and influential association formed by agriculture and forest products exporters, importers and freight forwarders in the United States.  Emerged as the favorite among 19 shipping lines and voted by over 425 transportation professionals from its members, OOCL has been presented this coveted recognition at the 24th Annual Meeting of the Agriculture Ocean Transportation Coalition, in San Francisco in June 2011.
Ranked No. 1 ocean carrier of the year, OOCL has scored the highest in the Annual Ocean Carrier Performance Survey based on the following criteria:
• Documentation Accuracy and Timeliness
• Quote Responsiveness
• Rate Competitiveness
• Claims Service
• Freight Billing Accuracy
• On-time Performance
• Ease of Doing Business
• Cancelling or Rolling Bookings
• Equipment and Space Allocation
• Problem Resolution
• Customer Service Practices
At the award presentation ceremony, Mr. Peter Friedmann, Executive Director of the AgTC stated that many major ocean carriers are paying increasing attention to the importance of U.S. agricultural exporters and are working very constructively with the AgTC members to improve ocean shipping relationships.  This year, OOCL has really stood out from the crowd for their outreaching efforts.  “OOCL has sought out opportunities to interact with agriculture shippers and devoted energy and time to this outreach. It is possible that the insight gained during these efforts has allowed OOCL to achieve this important recognition,” said Friedmann.
When receiving the AgTC’s “Top Ranked Carrier 2011” award, Mr. Edward Zaninelli, Vice President, Trans-Pacific Trade Westbound Commercial of OOCL, thanked his customers, AgTC and its members for their continued support, and remarked, “With the support of the US government-led Export Initiative to double exports in the next five years, OOCL sees many opportunities to serve the growing number of agricultural traders who will leverage on the favorable policies to boost their exports, particularly for commodities like grain, soybean, and cotton to markets in Asia.  OOCL will continue with our proactive engagement with export customers to better understand and meet their needs so that our business solutions will help them succeed.”
A moment of delight at the OOCL North America Headquarters in San Ramon, California with the AgTC’s “Top Ranked Carrier 2011” plaque, the highest recognition in the industry.   A big round of applause to (L to R) Jay Knutson, Director National Accounts, Debbie DiLaura, Director Customer Service Development, Anita Wong, Regional Trade Manager, and Margaret Staub, Regional Trade Manager, and their teams.
Orient Overseas Container Line (OOCL) is a wholly-owned subsidiary of Hong Kong Stock Exchange listed Orient Overseas (International) Ltd. Headquartered in Hong Kong, OOCL is one of the world's largest integrated international container transportation and logistics companies, with more than 270 offices in 60 countries. Linking Asia, Europe, North America, the Mediterranean, the Indian sub-continent, the Middle East and Australia/New Zealand, the company offers transportation services to all major east/west trading economies of the world. OOCL is one of the leading international carriers serving China, providing a full range of logistics and transportation services throughout the country. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process.
Source: OOCL